Help

Find quick answers to your questions below...

My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?

Delivery Information and Schedule
• The delivery schedule
• What if I might not be home to accept my delivery?

Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.

Pricing and Billing
• Do I have to pay sales tax?
• What are my payment choices?
• Why is the price of my meat different from what my online order says?
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?

Referral Program
• Our thanks for your referrals!

Additional Support
• How do I contact you?

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